Refund and Cancellation Policy for eshop.aklsup.com
Thank you for shopping at eshop.aklsup.com. We strive to provide you with a seamless and satisfying shopping experience. However, we understand that there might be situations where you need to cancel an order or request a refund. This Refund and Cancellation Policy outlines the terms and conditions for such requests. By making a purchase on our website, you agree to adhere to the following policy:
Cancellation Policy:
- Cancellation Window: You may cancel an order within [X] hours of placing it. After this timeframe, we cannot guarantee the cancellation request will be processed.
- Cancellation Process: To cancel an order, please log in to your account on eshop.aklsup.com and navigate to the “Order History” section. Locate the order you wish to cancel and follow the provided instructions. Alternatively, you can contact our customer support team at [customer support email/phone number] to initiate the cancellation process.
- Refund for Cancelled Orders: If you cancel an order within the specified cancellation window and the payment has been processed, you will receive a full refund to the original payment method within [X] business days. Please note that the refund processing time may vary based on your bank or payment provider.
Refund Policy:
- Damaged or Defective Products: If you receive a product that is damaged or defective, please contact our customer support team within [X] days of receiving the item. We will arrange for a return or exchange, and in such cases, the return shipping costs will be covered by us.
- Incorrect Item Received: If you receive an incorrect item, please notify us within [X] days of delivery. We will guide you through the return process and arrange for the correct item to be shipped to you at no additional cost.
- Refund for Returns: If you are not satisfied with a product and wish to return it for a refund, please follow these steps:
- Contact our customer support team within [X] days of receiving the product to initiate the return process.
- Ensure that the item is in its original condition, including all accessories, tags, and packaging.
- Ship the item back to us at the address provided by our customer support team.
- Once we receive the returned item and verify its condition, a refund will be issued to the original payment method within [X] business days.
Non-Refundable Items:
Certain items are non-refundable, including but not limited to [list of non-refundable items].
Contact Us:
If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact our customer support team at aklsup.mail@gmail.com / WhatsApp +91-7355028101 ( 9:30 AM – 9:30 PM ). We are here to assist you and ensure your satisfaction.
Please note that eshop.aklsup.com reserves the right to modify or update this Refund and Cancellation Policy at any time. It is advisable to review this policy periodically for any changes.
Thank you for shopping with us!